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Frequently Asked Questions
Do you offer a warranty on your products?
Yes, we stand by the quality of our products. Most items come with a one-year warranty covering manufacturing defects. Please refer to the product page for specific warranty details.
Can I change the contents of my order?
Alterations to your order are possible within 24 hours of placement. Please reach out to our customer support team for prompt assistance.
How long will my order take to ship?
Typically, orders are processed and shipped within 3-5 business days. However, delivery times can vary based on your location and the specific item ordered. You will receive a shipping confirmation with tracking details once your order has been dispatched.
What if my order is lost or stolen?
If your order appears to be lost, please contact our customer service team with your order number and we'll investigate the issue. In cases where the package was marked as delivered but is missing, it may be considered stolen. While we don't directly replace stolen items, we recommend you file a police report and contact your home insurance for possible coverage.
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